4 Business Calls provide a number of hosted Telephony services at a fraction of the cost to provide on site version. These include:-

TPS SCREENING
TPS Screening is the sure way to ensure legal compliance with the Telephone Preference Service (TPS) register and Fax Preference Service (FPS) when you run a phone or fax campaign. The national database of people who have elected not to receive any kind of telemarketing calls are constantly updated. Current legislation obliges all telemarketing companies to screen their data against these registers before making any calls. 

The network stores the entire TPS/FPS database on its network, so once you've subscribed to TPS screening you can be confident that you are automatically compliant. This also means that any data you use is automatically compliant.

AUTO ATTENDANT
Allows your business to filter calls to the correct department.  Using a professional voice over and background music of your choice your business can present your callers with a number of options to route their calls to their chosen department. The Auto Attendant service is an automated call answering, queuing and messaging service that instantly improves the flow of communication across your entire business , directing customers to the department or person of their choice.

CALL RECORDING
Call Recording consists of an entire hosted recording platform that is located directly within the telecoms network and offers complete integrated call recording solutions for all types of businesses and services. Providing access to the most flexible and creative call recording services available, this solution not only eliminates your need to purchase any in-house call recording equipment, but also eradicates any maintenance problems and costs that are usually associated with it.

CALL QUEUING
Call queuing hosted solution provides you with the power of a complete call queuing system at the fraction of the cost of an in house system. The system can be managed via a web interface and can handle multiple queues, display real-time queue reports and even has a wallboard feature.